G2 Vendor Directory

Sellics vs. eDesk

A side-by-side comparison based on G2 review data.

MetricSellics

by Sellics Marketplace Analytics

eDesk

by xSellco Software

Overall rating4.34.6
Review count2383
Ease of use8.69.3
Ease of setup9.48.9
Quality of support8.59.4
Meets requirements9.09.2
NPS60.86956575.308642
Small Business82.6%84.4%
Mid-Market8.7%15.6%
Enterprise8.7%0.0%
Total page views137822
Total LLM citations3203,413

Sellics

Sellics advertising is now powered by Perpetua. Perpetua provides growth optimization and reporting technology for the world’s smartest eCommerce businesses. Integrations with Amazon, Walmart, Instacart and more ensure brands achieve full-funnel engagement and maximum visibility.

Pros

    eDesk

    eDesk empowers eCommerce sellers to accelerate growth with AI-driven support that converts, resolves, and retains. Built on three pillars: Pre-sales Support, Streamline Support, and Build Loyalty. eDesk centralizes all customer conversations in one Smart Inbox, enabling instant, AI-powered responses and seamless issue resolution. Deliver always-on self-service, cut response times with powerful automations, and uncover opportunities with advanced reporting.

    Pros

    • Ease of Use
    • Customer Support
    • Efficiency
    • Features
    • Helpful
    • Easy Setup