G2 Vendor Directory

SelectSurvey.NET vs. SurveySparrow

A side-by-side comparison based on G2 review data.

MetricSelectSurvey.NET

by ClassApps

SurveySparrow

by SurveySparrow Inc.

Overall rating4.44.4
Review count282,065
Ease of use8.79.2
Ease of setup7.79.1
Quality of support9.09.0
Meets requirements9.18.9
NPS56.52173962.827484
Small Business48.1%68.5%
Mid-Market18.5%24.5%
Enterprise33.3%7.0%
Total page views251,968
Total LLM citations1612,555

SelectSurvey.NET

SelectSurvey.NET is the next generation of survey software. Enterprise level features including options for ActiveDirectory integration, Google Federated login and user managment or integration with Office 365. SelectSurvey.NET utilizes MS SQL database, Azure or MySQL for the back end. High level features include video, audio, links, over 50 different question types, white label branding, and easy to use interface for creating, deploying, responding to surveys as well as a built in reporting dashboard that includes CSV and SPSS Export options, free-form reports, custom reports, and more!

Pros

    SurveySparrow

    SurveySparrow is the AI-powered CX platform that turns customer feedback into action on its own. Say a customer gives a low satisfaction score. SurveySparrow opens a ticket, assigns your success team, notifies Slack, and sends a follow-up. Nobody has to step in. Built so anyone on your team can run it. SurveySparrow collects feedback, understands it, and acts on it automatically. Collect: Conversational Surveys, with Echo, our AI, asking the natural follow-up in real time, lift response rates by 40%.

    Pros

    • Ease of Use
    • User Interface
    • Helpful
    • User Experience
    • Features
    • Intuitive