G2 Vendor Directory

Sekel Tech vs. Five9 Intelligent Cloud Contact Center Platform

A side-by-side comparison based on G2 review data.

MetricSekel Tech

by SEKEL TECHNOLOGIES PVT LTD

Five9 Intelligent Cloud Contact Center Platform

by Five9

Overall rating5.04.1
Review count13625
Ease of use10.08.7
Ease of setup9.98.3
Quality of support9.58.5
Meets requirements9.68.6
NPS10041.225166
Small Business23.1%23.8%
Mid-Market61.5%56.5%
Enterprise15.4%19.7%
Total page views542,335
Total LLM citations14218,550

Sekel Tech

Sekel Tech is a pioneer in hyperlocal discovery and omni-commerce SaaS solutions, empowering brands, dealers, and stores to drive foot traffic and generate high-quality leads. We help businesses bridge the gap between online discovery and in-store experiences by leveraging advanced technology to deliver targeted, location-based solutions that convert digital interactions into real-world sales. Sekel Tech has successfully generated 4.6 million high-quality calls and form leads quarterly for Fortune 500 brands, achieving an impressive 18-20% leads-to-sales conversion rate.

Pros

  • Centralized Management
  • Ease of Use
  • Customer Support
  • Helpful
  • Location Management
  • App Integration

Five9 Intelligent Cloud Contact Center Platform

Founded in 2001 and headquartered in San Ramon, California, Five9 has evolved into a global CX leader with over 2,500 customers worldwide. As a pioneer in cloud contact center technology, Five9 serves organizations across industries looking to transform customer experiences through intelligent, personalized interactions. With over 1,400 partners globally and 2,700 employees, Five9 combines deep CX expertise with innovative technology to help brands deliver better business outcomes.

Pros

  • Ease of Use
  • Customer Support
  • Helpful
  • Features
  • Efficiency
  • Easy Setup