G2 Vendor Directory

SecureLink Enterprise Access vs. BeyondTrust Remote Support

A side-by-side comparison based on G2 review data.

MetricSecureLink Enterprise Access

by SecureLink

BeyondTrust Remote Support

by BeyondTrust

Overall rating4.34.7
Review count54396
Ease of use8.79.4
Ease of setup8.78.9
Quality of support8.79.3
Meets requirements8.79.5
NPS59.25925979.949239
Small Business3.7%15.0%
Mid-Market40.7%36.5%
Enterprise55.6%48.6%
Total page views83899
Total LLM citations1096,953

SecureLink Enterprise Access

Trying to authenticate, provision, and audit a rotating population of support technicians is a challenge that often results in shared logins, security vulnerabilities, and a lack of vendor accountability. SecureLink Enterprise Access allows you to manage and control the critical access your third parties need to systems, servers, and databases via a single solution, without having to sacrifice efficiency or security.

Pros

    BeyondTrust Remote Support

    BeyondTrust Remote Support (formerly Bomgar Remote Support) is the #1 solution for leading enterprises to accelerate and secure your service desk with centralized, efficient, and secure access for servicing and monitoring any endpoint, anywhere, attended or not. Service desks are provided with everything they need, end-to-end: centralized controls, remote access, automated scripts, encrypted file sharing, chat and collaboration for end-users and technicians, and live dashboards for KPIs and metric reporting.

    Pros

    • Ease of Use
    • Remote Access
    • Remote Support
    • Security
    • Reliability
    • Security Focus