SecureLink Customer Connect vs. Iperius Remote
A side-by-side comparison based on G2 review data.
| Metric | SecureLink Customer Connect | Iperius Remote |
|---|---|---|
| Overall rating | 4.4 | 4.5 |
| Review count | 32 | 27 |
| Ease of use | 9.0 | 9.3 |
| Ease of setup | 9.3 | 9.1 |
| Quality of support | 9.4 | 9.5 |
| Meets requirements | 9.5 | 9.1 |
| NPS | 59.375 | 68 |
| Small Business | 15.6% | 84.6% |
| Mid-Market | 31.3% | 15.4% |
| Enterprise | 53.1% | 0.0% |
| Total page views | 27 | 70 |
| Total LLM citations | 21 | 254 |
SecureLink Customer Connect
Easily and efficiently support your customers. The number one indicator of customer satisfaction is time to resolution. SecureLink Customer Connect helps your technicians focus on supporting customers – not managing passwords, calling help desks, or troubleshooting IT issues. With a click from your case management system, one or more of your reps can immediately be working in your customer’s network with native access to RDP, web servers, databases, and any other resource. We give you a secure remote support platform for quick and easy access to your customers while reducing liability.
Iperius Remote
Remote Desktop Software, for Remote Support, Remote Access, and Online Meetings. Iperius Remote ensures fast and secure remote desktop connections. The software is convenient for both ITPROS and private individuals. Connect from any a PCs or Devices to another easily and stability. Iperius Remote allows connection over the internet. Remote Control Connect in a simple and rapid manner to any computer. Work as if you were present locally, transfer files, make use of chat. Complete Remote Desktop. Unattended access Install Iperius Remote as a service for unattended access.
- User Interface
- Security
- Performance
- Speed
- Easy Access
- Remote Control