G2 Vendor Directory

SecureLink Customer Connect vs. Hexnode UEM

A side-by-side comparison based on G2 review data.

MetricSecureLink Customer Connect

by SecureLink

Hexnode UEM

by Mitsogo Inc.

Overall rating4.44.6
Review count32288
Ease of use9.09.1
Ease of setup9.39.0
Quality of support9.49.3
Meets requirements9.59.2
NPS59.37574.729242
Small Business15.6%36.4%
Mid-Market31.3%53.1%
Enterprise53.1%10.5%
Total page views272,069
Total LLM citations215,099

SecureLink Customer Connect

Easily and efficiently support your customers. The number one indicator of customer satisfaction is time to resolution. SecureLink Customer Connect helps your technicians focus on supporting customers – not managing passwords, calling help desks, or troubleshooting IT issues. With a click from your case management system, one or more of your reps can immediately be working in your customer’s network with native access to RDP, web servers, databases, and any other resource. We give you a secure remote support platform for quick and easy access to your customers while reducing liability.

Pros

    Hexnode UEM

    Hexnode is a comprehensive unified endpoint management tool used by IT professionals to deploy and secure corporate devices. It enables businesses to handle mobility concerns by providing a simple, effective way to view and control devices from a single administrative platform. Hexnode ensures a total separation of corporate and personal data on devices, ensuring the security of the data and the privacy of employees. Supported Operating Systems - Android, Fire OS, iOS, macOS, Linux, ChromeOS, visionOS, tvOS, Windows.

    Pros

    • Ease of Use
    • Features
    • Device Management
    • Customer Support
    • User Interface
    • Policy Management