G2 Vendor Directory

SecureLink Customer Connect vs. AnyDesk

A side-by-side comparison based on G2 review data.

MetricSecureLink Customer Connect

by SecureLink

AnyDesk

by AnyDesk Software GmbH

Overall rating4.44.5
Review count321,101
Ease of use9.09.4
Ease of setup9.39.4
Quality of support9.49.0
Meets requirements9.59.3
NPS59.37575.254866
Small Business15.6%41.5%
Mid-Market31.3%41.3%
Enterprise53.1%17.1%
Total page views274,815
Total LLM citations2156,912

SecureLink Customer Connect

Easily and efficiently support your customers. The number one indicator of customer satisfaction is time to resolution. SecureLink Customer Connect helps your technicians focus on supporting customers – not managing passwords, calling help desks, or troubleshooting IT issues. With a click from your case management system, one or more of your reps can immediately be working in your customer’s network with native access to RDP, web servers, databases, and any other resource. We give you a secure remote support platform for quick and easy access to your customers while reducing liability.

Pros

    AnyDesk

    AnyDesk is a trailblazing and innovative provider of Remote Desktop Software and offers a fast, easy, and secure solution for Remote Support, Remote Access, and Remote Work. Our customers range from large corporations and government institutions to research facilities, small enterprises, and personal users, connecting devices around the globe. Founded in Stuttgart, Germany, in 2014, AnyDesk has reached 500 million downloads and over 100.000 customers worldwide.

    Pros

    • Ease of Use
    • Remote Control
    • Remote Support
    • Easy Setup
    • File Transfer
    • Easy Access