SecureLink Customer Connect vs. AnyDesk
A side-by-side comparison based on G2 review data.
| Metric | SecureLink Customer Connect | AnyDesk |
|---|---|---|
| Overall rating | 4.4 | 4.5 |
| Review count | 32 | 1,101 |
| Ease of use | 9.0 | 9.4 |
| Ease of setup | 9.3 | 9.4 |
| Quality of support | 9.4 | 9.0 |
| Meets requirements | 9.5 | 9.3 |
| NPS | 59.375 | 75.254866 |
| Small Business | 15.6% | 41.5% |
| Mid-Market | 31.3% | 41.3% |
| Enterprise | 53.1% | 17.1% |
| Total page views | 27 | 4,815 |
| Total LLM citations | 21 | 56,912 |
SecureLink Customer Connect
Easily and efficiently support your customers. The number one indicator of customer satisfaction is time to resolution. SecureLink Customer Connect helps your technicians focus on supporting customers – not managing passwords, calling help desks, or troubleshooting IT issues. With a click from your case management system, one or more of your reps can immediately be working in your customer’s network with native access to RDP, web servers, databases, and any other resource. We give you a secure remote support platform for quick and easy access to your customers while reducing liability.
AnyDesk
AnyDesk is a trailblazing and innovative provider of Remote Desktop Software and offers a fast, easy, and secure solution for Remote Support, Remote Access, and Remote Work. Our customers range from large corporations and government institutions to research facilities, small enterprises, and personal users, connecting devices around the globe. Founded in Stuttgart, Germany, in 2014, AnyDesk has reached 500 million downloads and over 100.000 customers worldwide.
- Ease of Use
- Remote Control
- Remote Support
- Easy Setup
- File Transfer
- Easy Access