ScrewDrivers vs. Micro Focus Service Manager (formerly HP Service Manager)
A side-by-side comparison based on G2 review data.
| Metric | ScrewDrivers | Micro Focus Service Manager (formerly HP Service Manager) |
|---|---|---|
| Overall rating | 4.7 | 4.0 |
| Review count | 49 | 21 |
| Ease of use | 9.5 | 8.6 |
| Ease of setup | 9.3 | 6.2 |
| Quality of support | 9.5 | 8.1 |
| Meets requirements | 9.6 | 7.5 |
| NPS | 81.632653 | 14.285714 |
| Small Business | 29.8% | 15.0% |
| Mid-Market | 44.7% | 35.0% |
| Enterprise | 25.5% | 50.0% |
| Total page views | 148 | 83 |
| Total LLM citations | 188 | 18 |
ScrewDrivers
In today’s complex enterprise, one-size-fits-all print management is a myth. ScrewDrivers® is the industry’s only Hybrid Print Architecture (HPA) solution, providing a single, cohesive platform that delivers adaptive, unified control across the hybrid enterprise. At its core, ScrewDrivers® unifies every print workflow—centralized, direct IP, and cloud—into a single, secure infrastructure. The platform consists of three strategic pillars: Fortified Print Servers: Tricerat reduces the attack surface by consolidating legacy print servers into an efficient fleet of fortified print servers.
- Ease of Use
- Easy Management
- Easy Setup
- Customer Support
- Easy Printing
- Installation Ease
Micro Focus Service Manager (formerly HP Service Manager)
HP Service Anywhere and Service Manager service desk software handle change and incident management.