G2 Vendor Directory

ScreenConnect vs. XMReality

A side-by-side comparison based on G2 review data.

MetricScreenConnect

by ConnectWise

XMReality

by XMReality

Overall rating4.74.5
Review count52038
Ease of use9.49.3
Ease of setup9.19.3
Quality of support9.09.5
Meets requirements9.49.0
NPS80.04073365.789474
Small Business66.5%39.5%
Mid-Market30.2%23.7%
Enterprise3.3%36.8%
Total page views62130
Total LLM citations4,74581

ScreenConnect

ScreenConnect delivers fast, flexible, and secure remote desktop and mobile support solutions for every industry and need. With ScreenConnect, IT teams can raise the bar for remote support and reduce customer downtime through on-demand access to desktops, mobile devices, and more. No matter where you work, how you work, and who you work for, ScreenConnect helps you serve customers securely, silently, and seamlessly.

Pros

  • Remote Work
  • Reliability
  • Ease of Use
  • Remote Access
  • Easy Communication
  • Connection Speed

XMReality

XMReality provides a remote visual assistance solution built for your enterprise, always fully secure and customizable to align with your brand. Enhanced by augmented reality and designed for ease of use, XMReality is powerful enough to make remote problem-solving faster than ever before and still simple enough to have anyone in your organization use it. With zero implementation time, you can get started immediately. XMReality AB (publ) is a market leader in remote visual assistance, and our solution is used globally in more than 60 countries.

Pros