ScreenConnect vs. Viewabo
A side-by-side comparison based on G2 review data.
| Metric | ScreenConnect | Viewabo |
|---|---|---|
| Overall rating | 4.7 | 4.5 |
| Review count | 520 | 14 |
| Ease of use | 9.4 | 9.4 |
| Ease of setup | 9.1 | 9.5 |
| Quality of support | 9.0 | 9.0 |
| Meets requirements | 9.4 | 9.3 |
| NPS | 80.040733 | 71.428571 |
| Small Business | 66.5% | 50.0% |
| Mid-Market | 30.2% | 50.0% |
| Enterprise | 3.3% | 0.0% |
| Total page views | 621 | 22 |
| Total LLM citations | 4,745 | 5 |
ScreenConnect
ScreenConnect delivers fast, flexible, and secure remote desktop and mobile support solutions for every industry and need. With ScreenConnect, IT teams can raise the bar for remote support and reduce customer downtime through on-demand access to desktops, mobile devices, and more. No matter where you work, how you work, and who you work for, ScreenConnect helps you serve customers securely, silently, and seamlessly.
- Remote Work
- Reliability
- Ease of Use
- Remote Access
- Easy Communication
- Connection Speed
Viewabo
Viewabo allows support agents to send a link to access customers’ phone cameras to see what they're seeing without having customers install an app. By enabling businesses to see things the way their customers see them, Viewabo empowers customer service teams by delivering a more streamlined diagnosis and issue resolution process. This reduces friction, faster turnaround times, and a better remote customer support experience.