G2 Vendor Directory

ScreenConnect vs. TeamViewer Frontline

A side-by-side comparison based on G2 review data.

MetricScreenConnect

by ConnectWise

TeamViewer Frontline

by TeamViewer

Overall rating4.74.3
Review count52062
Ease of use9.49.0
Ease of setup9.18.1
Quality of support9.09.0
Meets requirements9.48.9
NPS80.04073351.666667
Small Business66.5%48.4%
Mid-Market30.2%33.9%
Enterprise3.3%17.7%
Total page views621117
Total LLM citations4,745491

ScreenConnect

ScreenConnect delivers fast, flexible, and secure remote desktop and mobile support solutions for every industry and need. With ScreenConnect, IT teams can raise the bar for remote support and reduce customer downtime through on-demand access to desktops, mobile devices, and more. No matter where you work, how you work, and who you work for, ScreenConnect helps you serve customers securely, silently, and seamlessly.

Pros

  • Remote Work
  • Reliability
  • Ease of Use
  • Remote Access
  • Easy Communication
  • Connection Speed

TeamViewer Frontline

TeamViewer Frontline is the industrial AR-powered connected worker platform that connects frontline teams and information for smarter, more efficient operations along the industrial value chain. It standardizes and simplifies complex enterprise data—from integrated backend systems like WMS, PLM, or ERP to unstructured sources like Excel or PDFs—into actionable digital workflows. Delivered on smart glasses, wearables, or mobile devices, workers receive clear step-by-step guidance and instant access to expert knowledge—accelerating task execution, reducing downtime, and eliminating errors.

Pros

  • Ease of Use
  • Augmented Reality
  • Helpful
  • Cost Efficiency
  • Productivity Improvement
  • Connectivity