G2 Vendor Directory

ScreenConnect vs. SightCall

A side-by-side comparison based on G2 review data.

MetricScreenConnect

by ConnectWise

SightCall

by SightCall

Overall rating4.74.5
Review count52021
Ease of use9.49.5
Ease of setup9.18.6
Quality of support9.09.5
Meets requirements9.49.4
NPS80.04073375
Small Business66.5%52.4%
Mid-Market30.2%42.9%
Enterprise3.3%4.8%
Total page views621100
Total LLM citations4,745157

ScreenConnect

ScreenConnect delivers fast, flexible, and secure remote desktop and mobile support solutions for every industry and need. With ScreenConnect, IT teams can raise the bar for remote support and reduce customer downtime through on-demand access to desktops, mobile devices, and more. No matter where you work, how you work, and who you work for, ScreenConnect helps you serve customers securely, silently, and seamlessly.

Pros

  • Remote Work
  • Reliability
  • Ease of Use
  • Remote Access
  • Easy Communication
  • Connection Speed

SightCall

SightCall is the world’s leading augmented-reality powered video cloud platform, delivering live, remote interactions between business and customers on every continent around the globe. In a connected, mobile-first world, businesses leveraging SightCall have the ability to see what their customers see and guide them remotely. With over 10 years of experience in remote video assistance, SightCall helps businesses transform their customer service and field service with the power of augmented reality and live video. For more information, visit www.sightcall.com.

Pros