Screen Recordings by Screendesk vs. Zoom Workplace
A side-by-side comparison based on G2 review data.
| Metric | Screen Recordings by Screendesk | Zoom Workplace |
|---|---|---|
| Overall rating | 4.4 | 4.5 |
| Review count | 14 | 56,430 |
| Ease of use | 9.2 | 9.2 |
| Ease of setup | 9.6 | 9.2 |
| Quality of support | 7.6 | 8.9 |
| Meets requirements | 9.5 | 9.3 |
| NPS | 64.285714 | 71.13377 |
| Small Business | 50.0% | 50.8% |
| Mid-Market | 35.7% | 31.4% |
| Enterprise | 14.3% | 17.8% |
| Total page views | 33 | 26,539 |
| Total LLM citations | 18 | 180,152 |
Screen Recordings by Screendesk
Screen recordings, live video calls, and video sharing straight from your ticketing system - no downloads for agents and customers needed.
Zoom Workplace
Goodbye app overload. Hello effortless work. Work can be complicated. Your tools shouldn't be. Zoom Workplace connects all the ways you collaborate — from meetings to docs to chat and more — with built-in AI and seamless integrations that help teams focus and work flawlessly. Zoom Communications: Unified, Effortless Connection for Modern Work Bring every way your teams communicate—meetings, chat, calls, email, and appointment booking—into one seamless experience. With Zoom, collaboration happens faster and more naturally across channels, without switching apps or losing context.
- Ease of Use
- Video Conferencing
- Reliability
- Video Quality
- Features
- Screen Sharing