Screen Recordings by Screendesk vs. Loom
A side-by-side comparison based on G2 review data.
| Metric | Screen Recordings by Screendesk | Loom |
|---|---|---|
| Overall rating | 4.4 | 4.7 |
| Review count | 14 | 2,415 |
| Ease of use | 9.2 | 9.4 |
| Ease of setup | 9.6 | 9.5 |
| Quality of support | 7.6 | 9.1 |
| Meets requirements | 9.5 | 9.3 |
| NPS | 64.285714 | 81.439867 |
| Small Business | 50.0% | 61.6% |
| Mid-Market | 35.7% | 31.4% |
| Enterprise | 14.3% | 7.1% |
| Total page views | 33 | 3,283 |
| Total LLM citations | 18 | 49,020 |
Screen Recordings by Screendesk
Screen recordings, live video calls, and video sharing straight from your ticketing system - no downloads for agents and customers needed.
Loom
Loom is video communication that moves work forward. Think of Loom as a tool that transforms how you share and understand ideas. Record your screen and camera bubble, then share your video instantly with a link. Sending a Loom saves time and enhances clarity compared to scheduling live meetings or crafting lengthy emails. You get more focus time (fewer meetings), with the clarity and nuance that comes with live conversation.
- Ease of Use
- Easy Recording
- Screen Recording
- Easy Sharing
- Video Recording
- Time-saving