G2 Vendor Directory

Score My Reviews vs. SurveySparrow

A side-by-side comparison based on G2 review data.

MetricScore My Reviews

by Score My Reviews

SurveySparrow

by SurveySparrow Inc.

Overall rating4.94.4
Review count352,065
Ease of use9.99.2
Ease of setup9.69.1
Quality of support10.09.0
Meets requirements9.28.9
NPS97.14285762.827484
Small Business94.3%68.5%
Mid-Market5.7%24.5%
Enterprise0.0%7.0%
Total page views581,968
Total LLM citations8312,555

Score My Reviews

Score My Review is a state-of-the-art review and reputation management software for small and medium-sized businesses. Our automated and easy-to-use interface helps business owners collect authentic customer reviews on autopilot. With Score My Reviews, you can get more 5 Star reviews on review sites like Google, Facebook, and many other review sites that matter to your business. You will receive a notification anytime you receive a new review, and you can manage all your reviews under one roof within our platform. Review requests will be a breeze via our automated email and SMS text campaigns.

Pros

  • Review Increase
  • Convenience
  • Ease of Use
  • Helpful
  • Content Creation
  • Effective

SurveySparrow

SurveySparrow is the AI-powered CX platform that turns customer feedback into action on its own. Say a customer gives a low satisfaction score. SurveySparrow opens a ticket, assigns your success team, notifies Slack, and sends a follow-up. Nobody has to step in. Built so anyone on your team can run it. SurveySparrow collects feedback, understands it, and acts on it automatically. Collect: Conversational Surveys, with Echo, our AI, asking the natural follow-up in real time, lift response rates by 40%.

Pros

  • Ease of Use
  • User Interface
  • Helpful
  • User Experience
  • Features
  • Intuitive