G2 Vendor Directory

ScopeStack IT Services CPQ vs. Zoho CRM

A side-by-side comparison based on G2 review data.

MetricScopeStack IT Services CPQ

by ScopeStack

Zoho CRM

by Zoho

Overall rating4.94.1
Review count152,956
Ease of use9.48.5
Ease of setup9.08.3
Quality of support10.08.0
Meets requirements9.68.6
NPS10038.596491
Small Business40.0%61.6%
Mid-Market33.3%32.3%
Enterprise26.7%6.1%
Total page views1418,329
Total LLM citations396129,821

ScopeStack IT Services CPQ

ScopeStack is a Services CPQ platform purpose-built for organizations that sell and deliver complex IT services, including managed service providers (MSPs), value-added resellers (VARs), systems integrators, and digital transformation consultancies. ScopeStack turns scoping expertise into a repeatable system. Teams can build reusable service catalogs, guided discovery surveys, effort models, dependencies, assumptions, exclusions, pricing rules, and approval workflows.

Pros

  • Customer Support
  • Ease of Use
  • Customization
  • Flexibility
  • Intuitive
  • Easy Integrations

Zoho CRM

Zoho CRM is a cloud-based 360° customer relationship management tool that caters to business needs of mid-scale businesses to large-scale enterprises. Key features include contact management, sales funnels, pipeline management, workflow automation, AI-powered conversational assistant, task management, managing marketing campaigns, sales forecasting, customer support & service, inventory management, reporting & analytics, and seamlessly integrating with 500+ popular business apps in a single business system.

Pros

  • Ease of Use
  • Features
  • Integrations
  • Lead Management
  • Easy Integrations
  • Helpful