Scanmail vs. Darktrace / EMAIL
A side-by-side comparison based on G2 review data.
| Metric | Scanmail | Darktrace / EMAIL |
|---|---|---|
| Overall rating | 4.6 | 4.2 |
| Review count | 11 | 42 |
| Ease of use | 9.5 | 8.5 |
| Ease of setup | 8.6 | 8.4 |
| Quality of support | 8.4 | 8.3 |
| Meets requirements | 9.3 | 8.7 |
| NPS | 80 | 54.761905 |
| Small Business | 9.1% | 5.0% |
| Mid-Market | 54.5% | 62.5% |
| Enterprise | 36.4% | 32.5% |
| Total page views | 121 | 651 |
| Total LLM citations | 31 | 3,212 |
Scanmail
ScanMail Suite for IBM Domino stops highly targeted email attacks, such as spear phishing, by using document exploit detection, enhanced web reputation, and sandboxing as part of a custom APT defense. ScanMail also blocks traditional threats with reputation technology and correlated global threat intelligence from Trend Micro Smart Protection Network cloud-based security.
Darktrace / EMAIL
Darktrace / EMAIL secures email and collaboration by training exclusively on each organization’s own communication patterns, not shared threat intelligence. It builds a Unique Behavioral Profile for every user – spanning email, identity, DLP, and human risk – to catch novel phishing, business email compromise, and account takeover that signature-based tools miss by design. It’s recognized as a Leader in Gartner’s Magic Quadrant and in the 2025 Voice of the Customer for Email Security Platforms.
- AI Technology
- Product Quality
- Customer Support
- User Interface
- Detection Efficiency
- Reporting