G2 Vendor Directory

Scanmail vs. Darktrace / EMAIL

A side-by-side comparison based on G2 review data.

MetricScanmail

by TrendAI

Darktrace / EMAIL

by Darktrace

Overall rating4.64.2
Review count1142
Ease of use9.58.5
Ease of setup8.68.4
Quality of support8.48.3
Meets requirements9.38.7
NPS8054.761905
Small Business9.1%5.0%
Mid-Market54.5%62.5%
Enterprise36.4%32.5%
Total page views121651
Total LLM citations313,212

Scanmail

ScanMail Suite for IBM Domino stops highly targeted email attacks, such as spear phishing, by using document exploit detection, enhanced web reputation, and sandboxing as part of a custom APT defense. ScanMail also blocks traditional threats with reputation technology and correlated global threat intelligence from Trend Micro Smart Protection Network cloud-based security.

Pros

    Darktrace / EMAIL

    Darktrace / EMAIL secures email and collaboration by training exclusively on each organization’s own communication patterns, not shared threat intelligence. It builds a Unique Behavioral Profile for every user – spanning email, identity, DLP, and human risk – to catch novel phishing, business email compromise, and account takeover that signature-based tools miss by design. It’s recognized as a Leader in Gartner’s Magic Quadrant and in the 2025 Voice of the Customer for Email Security Platforms.

    Pros

    • AI Technology
    • Product Quality
    • Customer Support
    • User Interface
    • Detection Efficiency
    • Reporting