G2 Vendor Directory

Co-Browsing vs. Surfly

A side-by-side comparison based on G2 review data.

MetricCo-Browsing

by Sariska

Surfly

by Surfly

Overall rating4.54.8
Review count52100
Ease of use9.09.6
Ease of setup9.19.2
Quality of support8.99.4
Meets requirements8.89.4
NPS64.70588291.111111
Small Business49.0%44.0%
Mid-Market45.1%34.0%
Enterprise5.9%22.0%
Total page views96197
Total LLM citations86620

Co-Browsing

Sariska's Co-Browsing SDK revolutionizes collaborative online browsing, offering seamless integration for businesses. This SDK, proudly presented by Sariska, enables developers to effortlessly incorporate co-browsing capabilities into their applications, allowing users to collaboratively navigate websites or apps in real-time. With this technology, customers can experience a smooth and interactive browsing journey, enhancing support, sales, and customer engagement. Trust Sariska to provide an exceptional co-browsing solution tailored to your unique requirements.

Pros

  • Customer Support
  • Real-Time Monitoring
  • Sharing
  • Customer Engagement
  • Efficiency
  • Ease of Use

Surfly

Surfly provides co-browsing and collaboration technology that lets you upgrade any conversation, from any channel, seamlessly, and support customers as if you are sitting side-by-side. Your customer simply clicks a link, or button, and their co-browsing session instantly begins in their browser window, and you see what they see.  With Surfly there is no software to download and no code to add to your website. Surfly’s technology provides a smooth and fast experience, with no loss of quality, even when co-browsing websites with audio and video.

Pros