G2 Vendor Directory

Co-Browsing vs. Glance

A side-by-side comparison based on G2 review data.

MetricCo-Browsing

by Sariska

Glance

by Glance

Overall rating4.54.5
Review count5223
Ease of use9.09.6
Ease of setup9.19.7
Quality of support8.99.5
Meets requirements8.89.6
NPS64.70588269.565217
Small Business49.0%17.4%
Mid-Market45.1%56.5%
Enterprise5.9%26.1%
Total page views96425
Total LLM citations861,160

Co-Browsing

Sariska's Co-Browsing SDK revolutionizes collaborative online browsing, offering seamless integration for businesses. This SDK, proudly presented by Sariska, enables developers to effortlessly incorporate co-browsing capabilities into their applications, allowing users to collaboratively navigate websites or apps in real-time. With this technology, customers can experience a smooth and interactive browsing journey, enhancing support, sales, and customer engagement. Trust Sariska to provide an exceptional co-browsing solution tailored to your unique requirements.

Pros

  • Customer Support
  • Real-Time Monitoring
  • Sharing
  • Customer Engagement
  • Efficiency
  • Ease of Use

Glance

Glance lets your sales rep, service rep, or trainer join the customer on your site or app, see their screen, and provide hands-on, personal guidance through highlighting, gesturing and more. Glance Cobrwose complies with the most rigorous privacy and security requirements, making it an ideal fit for enterprise financial, healthcare, software, and retail organizations. Integrations with the most popular CRMs and support tools - Salesforce, AWS, Microsoft, Genesys, Twilio, and more - make starting a cobrowsing session seamless. Get started with Glance to deliver personal, hands-on CX.

Pros

  • Ease of Use