G2 Vendor Directory

Co-Browsing vs. Fullview

A side-by-side comparison based on G2 review data.

MetricCo-Browsing

by Sariska

Fullview

by Fullview

Overall rating4.54.7
Review count5216
Ease of use9.09.4
Ease of setup9.19.2
Quality of support8.98.9
Meets requirements8.89.7
NPS64.70588287.5
Small Business49.0%28.6%
Mid-Market45.1%57.1%
Enterprise5.9%14.3%
Total page views9687
Total LLM citations86227

Co-Browsing

Sariska's Co-Browsing SDK revolutionizes collaborative online browsing, offering seamless integration for businesses. This SDK, proudly presented by Sariska, enables developers to effortlessly incorporate co-browsing capabilities into their applications, allowing users to collaboratively navigate websites or apps in real-time. With this technology, customers can experience a smooth and interactive browsing journey, enhancing support, sales, and customer engagement. Trust Sariska to provide an exceptional co-browsing solution tailored to your unique requirements.

Pros

  • Customer Support
  • Real-Time Monitoring
  • Sharing
  • Customer Engagement
  • Efficiency
  • Ease of Use

Fullview

Fullview is a cobrowsing and session replay platform built for customer support teams. Support agents get instant visual context on every ticket, so they can stop asking customers to explain what they see and start seeing it themselves. The platform brings together two tools support teams actually need: Cobrowsing - Join a customer's browser session in one click directly from your helpdesk. See their screen, share yours, take control when needed. No downloads, meeting links, or codes required from the customer. Session replays - Watch back exactly what customers did before filing a ticket.

Pros

  • Easy Setup
  • Session Replay
  • Setup Ease
  • Customer Engagement