G2 Vendor Directory

SAP SuccessFactors Agent Performance Management vs. Applied Epic

A side-by-side comparison based on G2 review data.

MetricSAP SuccessFactors Agent Performance Management

by SAP

Applied Epic

by Applied Systems

Overall rating4.34.4
Review count102,192
Ease of use8.08.4
Ease of setup7.47.8
Quality of support7.88.9
Meets requirements8.18.8
NPS5059.082308
Small Business0.0%68.8%
Mid-Market10.0%25.7%
Enterprise90.0%5.5%
Total page views707,988
Total LLM citations6818,814

SAP SuccessFactors Agent Performance Management

The SAP SuccessFactors Agent Performance Management solution streamlines onboarding, compliance, and incentive compensation management to support the needs of your insurance company to optimize outcomes and deliver superior performance. -Cloud deployment -Integrated compliance and background checks -Streamlined dispute resolution -Reduction in agent inquiry and payment errors

Pros

  • Workflow Efficiency
  • Tracking
  • Efficiency
  • Features
  • Task Management
  • Comprehensive Information

Applied Epic

Applied Epic® is an AI-powered agency management system built for P&C and Benefits insurance agencies and brokerages. It moves beyond a traditional system of record by embedding automation and intelligence into everyday workflows, helping teams reduce manual work, streamline servicing and submissions, and manage the full customer lifecycle in one connected platform.

Pros

  • Ease of Use
  • Features
  • Efficiency
  • Data Management
  • Organization
  • Workflow Efficiency