SAP Solution Manager vs. Vivantio
A side-by-side comparison based on G2 review data.
| Metric | SAP Solution Manager | Vivantio |
|---|---|---|
| Overall rating | 3.9 | 4.3 |
| Review count | 15 | 295 |
| Ease of use | 7.1 | 8.8 |
| Ease of setup | 8.1 | 8.4 |
| Quality of support | 7.4 | 9.2 |
| Meets requirements | 8.7 | 8.9 |
| NPS | 9.090909 | 51.70068 |
| Small Business | 6.7% | 14.6% |
| Mid-Market | 26.7% | 57.3% |
| Enterprise | 66.7% | 28.1% |
| Total page views | 120 | 506 |
| Total LLM citations | 170 | 484 |
SAP Solution Manager
SAP Solution Manager is a state-of-the-art management platform to derive maximum value from your SAP solution. It is included in your support engagement with SAP.
Vivantio
Vivantio is service management software that helps IT teams, service desks, and customer support teams implement quickly, scale efficiently, and adapt workflows without added complexity. Vivantio helps service teams manage complexity without adding more of it. Built for IT service management, customer service operations, and enterprise service delivery, Vivantio gives teams the structure, flexibility, and visibility they need to improve service over time.
- Ease of Use
- Efficiency
- Customization
- Customizability
- Features
- Customer Support