G2 Vendor Directory

SAP Field Service Management vs. Autodesk Forma (formerly Autodesk Construction Cloud)

A side-by-side comparison based on G2 review data.

MetricSAP Field Service Management

by SAP

Autodesk Forma (formerly Autodesk Construction Cloud)

by Autodesk

Overall rating4.34.4
Review count745,667
Ease of use8.58.4
Ease of setup8.68.2
Quality of support8.68.3
Meets requirements8.98.5
NPS55.55555659.612219
Small Business20.7%23.5%
Mid-Market36.2%45.5%
Enterprise43.1%31.0%
Total page views6287,582
Total LLM citations2,60432,703

SAP Field Service Management

SAP Field Service Management (FSM) is a cloud-native, mobile-first solution that optimizes the end-to-end service process, from receiving a customer request to final invoicing. It transforms reactive repairs into proactive service engagements, ensuring operational excellence in the field. Powered by AI, FSM intelligently schedules the right technician with the correct skills and parts inventory, maximizing first-time fix rates and asset uptime. It features extensive mobile capabilities for technicians, including offline access to work orders, parts lists, and documentation.

Pros

  • Ease of Use
  • Real-Time Data
  • Scheduling Management
  • Easy Integration
  • Easy Setup
  • User-Friendly

Autodesk Forma (formerly Autodesk Construction Cloud)

Autodesk Forma (formerly Autodesk Construction Cloud) connects workflows, teams and data at every stage of construction to reduce risk, maximize efficiency, and increase profits. Autodesk Build is part of Autodesk Forma (formerly Autodesk Construction Cloud)'s newest set of products that further connect data, workflows, and teams throughout the entire building lifecycle. Build delivers a broad, deep, and connected set of field execution and project management tools for builders in a single software platform that is easy to deploy, adopt and use.

Pros

  • Ease of Use
  • Collaboration
  • Team Collaboration
  • Sharing
  • Document Management
  • Easy Access