SAP Engagement Cloud (formerly SAP Emarsys) vs. Cosmose
A side-by-side comparison based on G2 review data.
| Metric | SAP Engagement Cloud (formerly SAP Emarsys) | Cosmose |
|---|---|---|
| Overall rating | 4.2 | 4.0 |
| Review count | 666 | 11 |
| Ease of use | 8.4 | 8.2 |
| Ease of setup | 7.6 | 8.0 |
| Quality of support | 8.6 | 8.9 |
| Meets requirements | 8.5 | 8.0 |
| NPS | 45.9375 | 30 |
| Small Business | 24.1% | 63.6% |
| Mid-Market | 53.1% | 36.4% |
| Enterprise | 22.8% | 0.0% |
| Total page views | 1,440 | 20 |
| Total LLM citations | 5,039 | 4 |
SAP Engagement Cloud (formerly SAP Emarsys)
SAP Engagement Cloud (formerly SAP Emarsys) helps organizations power unique engagement by connecting real-time customer insights with the operational signals that run the business. As part of the SAP Customer Experience (CX) portfolio, Engagement Cloud enables personalized, AI-driven interactions across every channel—turning moments like orders, service events, and loyalty milestones into timely, relevant experiences that build trust, strengthen relationships, and drive growth.
- Ease of Use
- Automation
- Features
- Helpful
- Personalization
- Intuitive
Cosmose
Cosmose AI is the #1 solution for offline stores
- Data Analytics
- AI Features
- AI Technology
- Tracking
- Business Growth
- Experience