SAP Engagement Cloud (formerly SAP Emarsys) vs. Cisco Spaces
A side-by-side comparison based on G2 review data.
| Metric | SAP Engagement Cloud (formerly SAP Emarsys) | Cisco Spaces |
|---|---|---|
| Overall rating | 4.2 | 4.5 |
| Review count | 666 | 13 |
| Ease of use | 8.4 | 8.9 |
| Ease of setup | 7.6 | 9.3 |
| Quality of support | 8.6 | 9.6 |
| Meets requirements | 8.5 | 8.9 |
| NPS | 45.9375 | 69.230769 |
| Small Business | 24.1% | 61.5% |
| Mid-Market | 53.1% | 23.1% |
| Enterprise | 22.8% | 15.4% |
| Total page views | 1,440 | 131 |
| Total LLM citations | 5,039 | 177 |
SAP Engagement Cloud (formerly SAP Emarsys)
SAP Engagement Cloud (formerly SAP Emarsys) helps organizations power unique engagement by connecting real-time customer insights with the operational signals that run the business. As part of the SAP Customer Experience (CX) portfolio, Engagement Cloud enables personalized, AI-driven interactions across every channel—turning moments like orders, service events, and loyalty milestones into timely, relevant experiences that build trust, strengthen relationships, and drive growth.
- Ease of Use
- Automation
- Features
- Helpful
- Personalization
- Intuitive
Cisco Spaces
Cisco Spaces is a cloud platform that connects people & things with spaces to transform buildings into smart spaces. Using the power of Cisco devices as sensors (Catalyst, Meraki, Webex) and the Spaces ecosystem, the platform aims to make buildings safe, smart, sustainable, and seamless. Cisco Spaces harnesses the power of Cisco hardware and sensors (Catalyst, Meraki, Webex) making buildings safe, smart and sustainable with seamless people experiences.