G2 Vendor Directory

SAP Engagement Cloud (formerly SAP Emarsys) vs. Cisco Hyperlocation

A side-by-side comparison based on G2 review data.

MetricSAP Engagement Cloud (formerly SAP Emarsys)

by SAP

Cisco Hyperlocation

by Cisco

Overall rating4.24.4
Review count66612
Ease of use8.49.0
Ease of setup7.610.0
Quality of support8.69.0
Meets requirements8.59.2
NPS45.937550
Small Business24.1%8.3%
Mid-Market53.1%58.3%
Enterprise22.8%33.3%
Total page views1,44061
Total LLM citations5,0394

SAP Engagement Cloud (formerly SAP Emarsys)

SAP Engagement Cloud (formerly SAP Emarsys) helps organizations power unique engagement by connecting real-time customer insights with the operational signals that run the business. As part of the SAP Customer Experience (CX) portfolio, Engagement Cloud enables personalized, AI-driven interactions across every channel—turning moments like orders, service events, and loyalty milestones into timely, relevant experiences that build trust, strengthen relationships, and drive growth.

Pros

  • Ease of Use
  • Automation
  • Features
  • Helpful
  • Personalization
  • Intuitive

Cisco Hyperlocation

Cisco Hyperlocation delivers exceptional indoor location accuracy using your Cisco indoor Wi-Fi. Three Cisco technologies-the next-generation Hyperlocation Aironet 4800 access point, Connected Mobile Experiences (CMX) location engine, and CMX Location SDK-work together to enhance both accuracy and refresh rate for precision navigation, engagement, analytics and other location services.

Pros