SAP Customer Identity and Access Management vs. Symantec IGA
A side-by-side comparison based on G2 review data.
| Metric | SAP Customer Identity and Access Management | Symantec IGA |
|---|---|---|
| Overall rating | 4.1 | 3.5 |
| Review count | 30 | 16 |
| Ease of use | 8.6 | 8.1 |
| Ease of setup | 7.3 | 6.3 |
| Quality of support | 8.7 | 6.8 |
| Meets requirements | 8.7 | 8.1 |
| NPS | 37.931034 | -20 |
| Small Business | 20.0% | 12.5% |
| Mid-Market | 33.3% | 25.0% |
| Enterprise | 46.7% | 62.5% |
| Total page views | 178 | 134 |
| Total LLM citations | 188 | 134 |
SAP Customer Identity and Access Management
SAP CIAM for B2C is about creating relationships built on trust, security, and compliance. For the consumer, they receive an exceptional user experience, from frictionless authentication, engagement, and personalisation across every touchpoint, channel, and brand. For your business, leverage the unified customer identity to be used across your business, both front office and back office. Increase profitability and growth, at scale.
- Customer Support
- Helpful
- Ease of Use
- Learning
- Tools
- Security Protection
Symantec IGA
The Layer7 Identity Suite provides comprehensive identity management and governance capabilities with a simple, intuitive user experience. This user experience can dramatically simplify processes such as user access requests and access certifications, resulting in improved productivity and user satisfaction. In addition, the CA Identity Suite performs risk analysis and certification and enables remediation actions in real-time during the access provisioning steps, thereby improving audit performance and risk posture with preventive policy enforcement