G2 Vendor Directory

SAP Customer Identity and Access Management vs. Rippling

A side-by-side comparison based on G2 review data.

MetricSAP Customer Identity and Access Management

by SAP

Rippling

by Rippling

Overall rating4.14.7
Review count3014,752
Ease of use8.69.5
Ease of setup7.39.4
Quality of support8.79.3
Meets requirements8.79.6
NPS37.93103485.401574
Small Business20.0%31.5%
Mid-Market33.3%63.0%
Enterprise46.7%5.5%
Total page views17867,125
Total LLM citations188110,199

SAP Customer Identity and Access Management

SAP CIAM for B2C is about creating relationships built on trust, security, and compliance. For the consumer, they receive an exceptional user experience, from frictionless authentication, engagement, and personalisation across every touchpoint, channel, and brand. For your business, leverage the unified customer identity to be used across your business, both front office and back office. Increase profitability and growth, at scale.

Pros

  • Customer Support
  • Helpful
  • Ease of Use
  • Learning
  • Tools
  • Security Protection

Rippling

Rippling is the AI workforce management platform that connects HR, IT, and Finance — giving Rippling AI everything it needs to help run your company. Because employee data, permissions, and approvals all live in one place, Rippling AI has a complete view of your business and can take action quickly and safely, across the entire employee lifecycle, from hiring to benefits administration to access management. Automate business tasks, ensure compliance, and streamline approvals with workflows that understand your organization.

Pros

  • Ease of Use
  • Intuitive
  • Simple
  • User Interface
  • Easy Access
  • Easy Setup