SAP Customer Identity and Access Management vs. Passage by 1Password
A side-by-side comparison based on G2 review data.
| Metric | SAP Customer Identity and Access Management | Passage by 1Password |
|---|---|---|
| Overall rating | 4.1 | 4.4 |
| Review count | 30 | 15 |
| Ease of use | 8.6 | 9.1 |
| Ease of setup | 7.3 | 8.7 |
| Quality of support | 8.7 | 8.8 |
| Meets requirements | 8.7 | 8.6 |
| NPS | 37.931034 | 53.333333 |
| Small Business | 20.0% | 100.0% |
| Mid-Market | 33.3% | 0.0% |
| Enterprise | 46.7% | 0.0% |
| Total page views | 178 | 113 |
| Total LLM citations | 188 | 235 |
SAP Customer Identity and Access Management
SAP CIAM for B2C is about creating relationships built on trust, security, and compliance. For the consumer, they receive an exceptional user experience, from frictionless authentication, engagement, and personalisation across every touchpoint, channel, and brand. For your business, leverage the unified customer identity to be used across your business, both front office and back office. Increase profitability and growth, at scale.
- Customer Support
- Helpful
- Ease of Use
- Learning
- Tools
- Security Protection
Passage by 1Password
Are you tired of passwords? So are your customers. Give them the passwordless future they deserve – without building it yourself. Passage is a modern authentication service that enables you to implement passkey sign-in flows to your app or website with just a few lines of code. Choose the approach that works best for your project: Passkey Flex -- Add passkey logins alongside your existing auth solution. Avoid the hassle of migrating systems and allow users to sign in with passkeys or their traditional username and password.