G2 Vendor Directory

SAP Customer Identity and Access Management vs. Ory

A side-by-side comparison based on G2 review data.

MetricSAP Customer Identity and Access Management

by SAP

Ory

by Ory

Overall rating4.14.5
Review count3055
Ease of use8.68.3
Ease of setup7.37.9
Quality of support8.78.4
Meets requirements8.79.0
NPS37.93103469.090909
Small Business20.0%55.6%
Mid-Market33.3%40.7%
Enterprise46.7%3.7%
Total page views178824
Total LLM citations1888,743

SAP Customer Identity and Access Management

SAP CIAM for B2C is about creating relationships built on trust, security, and compliance. For the consumer, they receive an exceptional user experience, from frictionless authentication, engagement, and personalisation across every touchpoint, channel, and brand. For your business, leverage the unified customer identity to be used across your business, both front office and back office. Increase profitability and growth, at scale.

Pros

  • Customer Support
  • Helpful
  • Ease of Use
  • Learning
  • Tools
  • Security Protection

Ory

Ory offers a suite of cloud-native, open-source identity and access management solutions, including: Ory Kratos for configurable user management with features like MFA and social login; Ory Hydra for OAuth 2.0 and OpenID Connect authorization; Ory Polis for organization management and enterprise SSO; Ory Keto for a granular authorization system based on Google Zanzibar; Ory Oathkeeper, an identity and access proxy that enforces a Zero Trust security model; and Ory Talos to Transform API keys into dynamic controls for the agentic era .

Pros

  • Ease of Use
  • Customizability
  • Solutions
  • Customer Support
  • Reliability
  • Easy Integrations