SAP Customer Identity and Access Management vs. OptimalCloud
A side-by-side comparison based on G2 review data.
| Metric | SAP Customer Identity and Access Management | OptimalCloud |
|---|---|---|
| Overall rating | 4.1 | 4.6 |
| Review count | 30 | 23 |
| Ease of use | 8.6 | 9.3 |
| Ease of setup | 7.3 | 8.8 |
| Quality of support | 8.7 | 9.8 |
| Meets requirements | 8.7 | 9.5 |
| NPS | 37.931034 | 78.26087 |
| Small Business | 20.0% | 39.1% |
| Mid-Market | 33.3% | 47.8% |
| Enterprise | 46.7% | 13.0% |
| Total page views | 178 | 104 |
| Total LLM citations | 188 | 43 |
SAP Customer Identity and Access Management
SAP CIAM for B2C is about creating relationships built on trust, security, and compliance. For the consumer, they receive an exceptional user experience, from frictionless authentication, engagement, and personalisation across every touchpoint, channel, and brand. For your business, leverage the unified customer identity to be used across your business, both front office and back office. Increase profitability and growth, at scale.
- Customer Support
- Helpful
- Ease of Use
- Learning
- Tools
- Security Protection
OptimalCloud
The OptimalCloud from Optimal IdM is a scalable and affordable Identity and Access Management (IAM) solution built for the security and usability needs of small, mid-sized and enterprise organizations. The OptimalCloud platform can be deployed in workforce and consumer scenarios and each feature-rich pricing tier comes with multi-factor authentication (MFA), because proper security shouldn't cost extra. The OptimalCloud is integrated with more than eleven thousand applications, simplifying set up and configuration and also has 24 x 7 x 365 support with a guaranteed uptime of 99.99%.