SAP Customer Identity and Access Management vs. Okta
A side-by-side comparison based on G2 review data.
| Metric | SAP Customer Identity and Access Management | Okta |
|---|---|---|
| Overall rating | 4.1 | 4.5 |
| Review count | 30 | 1,429 |
| Ease of use | 8.6 | 9.4 |
| Ease of setup | 7.3 | 9.1 |
| Quality of support | 8.7 | 9.1 |
| Meets requirements | 8.7 | 9.4 |
| NPS | 37.931034 | 71.805853 |
| Small Business | 20.0% | 7.6% |
| Mid-Market | 33.3% | 51.9% |
| Enterprise | 46.7% | 40.5% |
| Total page views | 178 | 4,263 |
| Total LLM citations | 188 | 36,191 |
SAP Customer Identity and Access Management
SAP CIAM for B2C is about creating relationships built on trust, security, and compliance. For the consumer, they receive an exceptional user experience, from frictionless authentication, engagement, and personalisation across every touchpoint, channel, and brand. For your business, leverage the unified customer identity to be used across your business, both front office and back office. Increase profitability and growth, at scale.
- Customer Support
- Helpful
- Ease of Use
- Learning
- Tools
- Security Protection
Okta
Okta, Inc. is The World’s Identity Company™. We secure AI, machine, and human identity so everyone is free to safely use any technology. Our customer and workforce solutions empower businesses and developers to protect their AI agents, users, employees, and partners while driving security, efficiencies, and innovation. Learn why the world’s leading brands trust Okta for authentication, authorization, and more at okta.com.
- Ease of Use
- Security
- Authentication Security
- Single Sign-On
- Easy Access
- SSO (Single Sign-On)