SAP Customer Identity and Access Management vs. ID.me
A side-by-side comparison based on G2 review data.
| Metric | SAP Customer Identity and Access Management | ID.me |
|---|---|---|
| Overall rating | 4.1 | 4.6 |
| Review count | 30 | 56 |
| Ease of use | 8.6 | 8.6 |
| Ease of setup | 7.3 | 8.1 |
| Quality of support | 8.7 | 9.1 |
| Meets requirements | 8.7 | 8.8 |
| NPS | 37.931034 | 76.363636 |
| Small Business | 20.0% | 33.3% |
| Mid-Market | 33.3% | 38.9% |
| Enterprise | 46.7% | 27.8% |
| Total page views | 178 | 709 |
| Total LLM citations | 188 | 2,366 |
SAP Customer Identity and Access Management
SAP CIAM for B2C is about creating relationships built on trust, security, and compliance. For the consumer, they receive an exceptional user experience, from frictionless authentication, engagement, and personalisation across every touchpoint, channel, and brand. For your business, leverage the unified customer identity to be used across your business, both front office and back office. Increase profitability and growth, at scale.
- Customer Support
- Helpful
- Ease of Use
- Learning
- Tools
- Security Protection
ID.me
ID.me simplifies how individuals prove and share their identity online. The ID.me secure digital identity network has over 98 million users, as well as partnerships with 30 states, 10 federal agencies, and over 500 name-brand retailers. The company provides identity proofing, authentication and community verification for organizations across sectors. The company's technology meets the federal standards for consumer authentication and is approved as a NIST 800-63-3 IAL2 / AAL2 conformant credential service provider by the Kantara Initiative.