G2 Vendor Directory

SAP Customer Identity and Access Management vs. Google Cloud Identity Platform

A side-by-side comparison based on G2 review data.

MetricSAP Customer Identity and Access Management

by SAP

Google Cloud Identity Platform

by Google

Overall rating4.14.5
Review count3017
Ease of use8.68.7
Ease of setup7.38.2
Quality of support8.79.1
Meets requirements8.79.0
NPS37.93103475
Small Business20.0%29.4%
Mid-Market33.3%29.4%
Enterprise46.7%41.2%
Total page views178126
Total LLM citations1882,522

SAP Customer Identity and Access Management

SAP CIAM for B2C is about creating relationships built on trust, security, and compliance. For the consumer, they receive an exceptional user experience, from frictionless authentication, engagement, and personalisation across every touchpoint, channel, and brand. For your business, leverage the unified customer identity to be used across your business, both front office and back office. Increase profitability and growth, at scale.

Pros

  • Customer Support
  • Helpful
  • Ease of Use
  • Learning
  • Tools
  • Security Protection

Google Cloud Identity Platform

Google Cloud Identity Platform is a customer identity and access management (CIAM) solution that enables organizations to integrate secure, scalable authentication and user management into their applications. Designed to enhance user experience and security, it allows developers to focus on building their apps while leveraging Google's robust infrastructure for identity services. Key Features and Functionality: - Authentication as a Service: Offers customizable sign-up and sign-in services with SDKs for Android, iOS, and web platforms, simplifying development and administrative tasks.

Pros

  • Solution Efficiency
  • Cloud Services
  • Features