G2 Vendor Directory

SAP Customer Identity and Access Management vs. FusionAuth

A side-by-side comparison based on G2 review data.

MetricSAP Customer Identity and Access Management

by SAP

FusionAuth

by FusionAuth

Overall rating4.14.5
Review count30140
Ease of use8.68.9
Ease of setup7.38.7
Quality of support8.79.2
Meets requirements8.79.1
NPS37.93103466.666667
Small Business20.0%48.1%
Mid-Market33.3%45.9%
Enterprise46.7%5.9%
Total page views178677
Total LLM citations1889,654

SAP Customer Identity and Access Management

SAP CIAM for B2C is about creating relationships built on trust, security, and compliance. For the consumer, they receive an exceptional user experience, from frictionless authentication, engagement, and personalisation across every touchpoint, channel, and brand. For your business, leverage the unified customer identity to be used across your business, both front office and back office. Increase profitability and growth, at scale.

Pros

  • Customer Support
  • Helpful
  • Ease of Use
  • Learning
  • Tools
  • Security Protection

FusionAuth

FusionAuth is a customer identity and access management (CIAM) platform specifically engineered to address the challenges of security, scalability, and developer efficiency. This solution is designed for organizations seeking to enhance their identity management processes while ensuring compliance with stringent regulatory standards such as GDPR and SOC2. By offering a flexible deployment model, FusionAuth allows users to maintain control over their data residency, whether in the cloud, on-premises, or in hybrid environments.

Pros

  • Ease of Use
  • Integrations
  • Features
  • Customer Support
  • Easy Integrations
  • Easy Setup