SAP Customer Identity and Access Management vs. Descope
A side-by-side comparison based on G2 review data.
| Metric | SAP Customer Identity and Access Management | Descope |
|---|---|---|
| Overall rating | 4.1 | 4.8 |
| Review count | 30 | 86 |
| Ease of use | 8.6 | 9.3 |
| Ease of setup | 7.3 | 9.2 |
| Quality of support | 8.7 | 9.9 |
| Meets requirements | 8.7 | 9.5 |
| NPS | 37.931034 | 93.023256 |
| Small Business | 20.0% | 84.7% |
| Mid-Market | 33.3% | 15.3% |
| Enterprise | 46.7% | 0.0% |
| Total page views | 178 | 908 |
| Total LLM citations | 188 | 6,090 |
SAP Customer Identity and Access Management
SAP CIAM for B2C is about creating relationships built on trust, security, and compliance. For the consumer, they receive an exceptional user experience, from frictionless authentication, engagement, and personalisation across every touchpoint, channel, and brand. For your business, leverage the unified customer identity to be used across your business, both front office and back office. Increase profitability and growth, at scale.
- Customer Support
- Helpful
- Ease of Use
- Learning
- Tools
- Security Protection
Descope
Descope is a drag & drop customer authentication and identity management platform. Our no / low code CIAM solution helps organizations easily create and customize their entire user journey using visual workflows – from authentication and authorization to MFA and federated SSO. Hundreds of customers including GoFundMe, Navan, You.com, and Branch use Descope to reduce user friction, prevent account takeover, and get a unified view of their customer journey. Descope was named a Momentum Leader in the G2 Fall Reports for the CIAM and Passwordless categories.
- Ease of Use
- Customer Support
- Authentication
- Implementation Ease
- Easy Setup
- Security