G2 Vendor Directory

SAP Customer Identity and Access Management vs. Descope

A side-by-side comparison based on G2 review data.

MetricSAP Customer Identity and Access Management

by SAP

Descope

by Descope

Overall rating4.14.8
Review count3086
Ease of use8.69.3
Ease of setup7.39.2
Quality of support8.79.9
Meets requirements8.79.5
NPS37.93103493.023256
Small Business20.0%84.7%
Mid-Market33.3%15.3%
Enterprise46.7%0.0%
Total page views178908
Total LLM citations1886,090

SAP Customer Identity and Access Management

SAP CIAM for B2C is about creating relationships built on trust, security, and compliance. For the consumer, they receive an exceptional user experience, from frictionless authentication, engagement, and personalisation across every touchpoint, channel, and brand. For your business, leverage the unified customer identity to be used across your business, both front office and back office. Increase profitability and growth, at scale.

Pros

  • Customer Support
  • Helpful
  • Ease of Use
  • Learning
  • Tools
  • Security Protection

Descope

Descope is a drag & drop customer authentication and identity management platform. Our no / low code CIAM solution helps organizations easily create and customize their entire user journey using visual workflows – from authentication and authorization to MFA and federated SSO. Hundreds of customers including GoFundMe, Navan, You.com, and Branch use Descope to reduce user friction, prevent account takeover, and get a unified view of their customer journey. Descope was named a Momentum Leader in the G2 Fall Reports for the CIAM and Passwordless categories.

Pros

  • Ease of Use
  • Customer Support
  • Authentication
  • Implementation Ease
  • Easy Setup
  • Security