G2 Vendor Directory

SAP Customer Data Platform vs. Retention Science

A side-by-side comparison based on G2 review data.

MetricSAP Customer Data Platform

by SAP

Retention Science

by Constant Contact

Overall rating4.44.5
Review count5634
Ease of use9.09.0
Ease of setup7.78.4
Quality of support8.89.0
Meets requirements9.39.0
NPS7058.823529
Small Business16.1%46.9%
Mid-Market37.5%40.6%
Enterprise46.4%12.5%
Total page views125114
Total LLM citations255106

SAP Customer Data Platform

SAP Customer Data Platform (CDP) is an enterprise-grade, cloud-native data management platform designed to unify customer data scattered across the front office (marketing, sales) and the back office (ERP, supply chain). By integrating transactional and operational data from SAP S/4HANA with interaction data, CDP creates a single, unified, and real-time customer profile.

Pros

  • Ease of Use
  • Analytics
  • Integrations
  • Simple
  • Collaboration

Retention Science

Retention Science is the best way to target, engage and retain your customers. Our data-driven, SaaS-based Retention Marketing platform predicts customer behavior and delivers targeted multi-channel communications that increase revenue and encourage customer advocacy. We make sophisticated data science and marketing automation simple and accessible for marketing teams of all sizes. Retention Science, a Constant Contact company, is a provider of ecommerce-focused digital marketing services powered by intelligent technology and customer support to help sell more in less time.

Pros

  • AI Technology
  • Automation Efficiency
  • Easy Implementation
  • Customer Engagement
  • Easy Integration
  • Engagement Efficiency