G2 Vendor Directory

SAP Customer Data Platform vs. Hightouch

A side-by-side comparison based on G2 review data.

MetricSAP Customer Data Platform

by SAP

Hightouch

by Hightouch

Overall rating4.44.6
Review count56424
Ease of use9.09.3
Ease of setup7.79.2
Quality of support8.89.3
Meets requirements9.39.1
NPS7073.286052
Small Business16.1%26.7%
Mid-Market37.5%60.1%
Enterprise46.4%13.2%
Total page views1252,394
Total LLM citations25520,537

SAP Customer Data Platform

SAP Customer Data Platform (CDP) is an enterprise-grade, cloud-native data management platform designed to unify customer data scattered across the front office (marketing, sales) and the back office (ERP, supply chain). By integrating transactional and operational data from SAP S/4HANA with interaction data, CDP creates a single, unified, and real-time customer profile.

Pros

  • Ease of Use
  • Analytics
  • Integrations
  • Simple
  • Collaboration

Hightouch

Hightouch is the leading data and Agentic Marketing Platform for modern marketing teams. Trusted by brands like Domino’s, Autotrader, cars.com, Superhuman (formerly Grammarly), and PetSmart, Hightouch helps marketers deliver personalized experiences, optimize performance, and move faster with data and AI. With Hightouch, business users can drive revenue, grow brand awareness, and maximize ROI without relying on engineering.

Pros

  • Ease of Use
  • Easy Integration
  • Easy Setup
  • Easy Integrations
  • Integrations
  • Customer Support