G2 Vendor Directory

SAP Customer Data Platform vs. Fullpath

A side-by-side comparison based on G2 review data.

MetricSAP Customer Data Platform

by SAP

Fullpath

by Fullpath

Overall rating4.44.9
Review count5628
Ease of use9.09.6
Ease of setup7.79.7
Quality of support8.89.9
Meets requirements9.39.4
NPS70100
Small Business16.1%28.6%
Mid-Market37.5%67.9%
Enterprise46.4%3.6%
Total page views125364
Total LLM citations2551,648

SAP Customer Data Platform

SAP Customer Data Platform (CDP) is an enterprise-grade, cloud-native data management platform designed to unify customer data scattered across the front office (marketing, sales) and the back office (ERP, supply chain). By integrating transactional and operational data from SAP S/4HANA with interaction data, CDP creates a single, unified, and real-time customer profile.

Pros

  • Ease of Use
  • Analytics
  • Integrations
  • Simple
  • Collaboration

Fullpath

Fullpath by Cox Automotive is an AI ecosystem designed to assist dealerships in unifying their first-party data and streamlining customer interactions. By integrating information from fragmented sources such as the Dealer Management System (DMS), Customer Relationship Management (CRM) tools, website traffic, inventory data, OEM data, and more, the platform creates a singular, comprehensive view of each shopper. This unified data layer serves as the foundation for the platform’s AI-driven ecosystem, which is built to replace fragmented manual workflows with automated, data-driven processes.

Pros