G2 Vendor Directory

SAP Conversational AI vs. Thoughtly

A side-by-side comparison based on G2 review data.

MetricSAP Conversational AI

by SAP

Thoughtly

by Thoughtly

Overall rating4.74.6
Review count2947
Ease of use9.19.2
Ease of setup7.99.3
Quality of support8.87.4
Meets requirements9.28.7
NPS84.61538578.571429
Small Business24.1%93.3%
Mid-Market27.6%4.4%
Enterprise48.3%2.2%
Total page views822,636
Total LLM citations892,001

SAP Conversational AI

Transform your customer and employee experience with SAP Conversational AI, which combines a powerful bot building platform and a digital assistant. Bot Building Platform SAP Conversational AI provides a powerful building platform that allows the building of end-to-end chatbots as well as the customization of your digital assistant. Through our platform, you can build or adapt chatbots easily, in days and in full SAP integration. You can also use the platform to create AI chatbots from scratch to automate your customer support, IT service or buying journey!

Pros

    Thoughtly

    Thoughtly is an AI go-to-market (GTM) platform that helps businesses activate and convert their warm pipeline through voice-first automation. The platform deploys natural, human-sounding AI voice agents that engage prospects in real conversations—answering and placing calls, qualifying leads, scheduling meetings, and seamlessly transferring to live team members when needed. By integrating with popular CRMs and marketing tools such as Salesforce, HubSpot, and Calendly, Thoughtly accelerates speed-to-lead, improves conversion rates, and reduces customer acquisition costs.

    Pros

    • Ease of Use
    • Efficiency Improvement
    • AI Integration
    • Customer Support
    • User Interface
    • Innovation