G2 Vendor Directory

Sangoma Unified Communications Platform vs. VirtualPBX

A side-by-side comparison based on G2 review data.

MetricSangoma Unified Communications Platform

by Sangoma

VirtualPBX

by VirtualPBX

Overall rating4.24.2
Review count25235
Ease of use8.78.5
Ease of setup8.47.6
Quality of support8.98.8
Meets requirements9.18.5
NPS45.83333354.285714
Small Business50.6%97.1%
Mid-Market47.0%2.9%
Enterprise2.4%0.0%
Total page views357272
Total LLM citations1,197447

Sangoma Unified Communications Platform

Sangoma’s Unified Communications (UC) platform is a fully integrated, in-house solution designed to empower businesses with essential communications tools — available in cloud, hybrid, or on-premises deployments. Built on over 40 years of engineering expertise, Sangoma delivers the control, flexibility, and reliability modern organizations need across industries like healthcare, retail, restaurants, education, hospitality, and manufacturing. At the heart of Sangoma’s UC offering is the Innovation Foundry, where continuous R&D drives the evolution of AI communications.

Pros

  • Ease of Use
  • Reliability
  • Business Tools
  • Communication
  • Call Quality
  • Customer Support

VirtualPBX

We built the very first cloud phone system back in 1997. Today, we’re still keeping it simple for small businesses: fast, reliable calling, no contracts, and no hidden fees. Get every single feature on one smarter plan. Stay connected to your team and customers from anywhere. Need an extra set of hands? Smart AI tools answer calls and handle routine tasks so you can do more with less. And our real, US-based support is always here to help.

Pros

  • Customer Support
  • Helpful
  • Customer Service
  • Navigation Ease
  • Quick Setup
  • Efficiency