Sangoma Unified Communications Platform vs. VirtualPBX
A side-by-side comparison based on G2 review data.
| Metric | Sangoma Unified Communications Platform | VirtualPBX |
|---|---|---|
| Overall rating | 4.2 | 4.2 |
| Review count | 252 | 35 |
| Ease of use | 8.7 | 8.5 |
| Ease of setup | 8.4 | 7.6 |
| Quality of support | 8.9 | 8.8 |
| Meets requirements | 9.1 | 8.5 |
| NPS | 45.833333 | 54.285714 |
| Small Business | 50.6% | 97.1% |
| Mid-Market | 47.0% | 2.9% |
| Enterprise | 2.4% | 0.0% |
| Total page views | 357 | 272 |
| Total LLM citations | 1,197 | 447 |
Sangoma Unified Communications Platform
Sangoma’s Unified Communications (UC) platform is a fully integrated, in-house solution designed to empower businesses with essential communications tools — available in cloud, hybrid, or on-premises deployments. Built on over 40 years of engineering expertise, Sangoma delivers the control, flexibility, and reliability modern organizations need across industries like healthcare, retail, restaurants, education, hospitality, and manufacturing. At the heart of Sangoma’s UC offering is the Innovation Foundry, where continuous R&D drives the evolution of AI communications.
- Ease of Use
- Reliability
- Business Tools
- Communication
- Call Quality
- Customer Support
VirtualPBX
We built the very first cloud phone system back in 1997. Today, we’re still keeping it simple for small businesses: fast, reliable calling, no contracts, and no hidden fees. Get every single feature on one smarter plan. Stay connected to your team and customers from anywhere. Need an extra set of hands? Smart AI tools answer calls and handle routine tasks so you can do more with less. And our real, US-based support is always here to help.
- Customer Support
- Helpful
- Customer Service
- Navigation Ease
- Quick Setup
- Efficiency