G2 Vendor Directory

Sangoma Unified Communications Platform vs. TeleCMI

A side-by-side comparison based on G2 review data.

MetricSangoma Unified Communications Platform

by Sangoma

TeleCMI

by TeleCMI

Overall rating4.24.8
Review count252312
Ease of use8.79.8
Ease of setup8.49.3
Quality of support8.99.7
Meets requirements9.19.5
NPS45.83333391.262136
Small Business50.6%46.7%
Mid-Market47.0%48.4%
Enterprise2.4%4.9%
Total page views3572,916
Total LLM citations1,1973,264

Sangoma Unified Communications Platform

Sangoma’s Unified Communications (UC) platform is a fully integrated, in-house solution designed to empower businesses with essential communications tools — available in cloud, hybrid, or on-premises deployments. Built on over 40 years of engineering expertise, Sangoma delivers the control, flexibility, and reliability modern organizations need across industries like healthcare, retail, restaurants, education, hospitality, and manufacturing. At the heart of Sangoma’s UC offering is the Innovation Foundry, where continuous R&D drives the evolution of AI communications.

Pros

  • Ease of Use
  • Reliability
  • Business Tools
  • Communication
  • Call Quality
  • Customer Support

TeleCMI

TeleCMI is a new-age unified cloud communication platform designed to help businesses streamline customer interactions and drive measurable growth. As a powerful cloud telephony solution and business phone system, TeleCMI brings calls, SMS, WhatsApp, and other channels into one intelligent dashboard—making it easier for sales and support teams to manage conversations efficiently. Built for modern businesses, TeleCMI offers advanced features including IVR solutions, auto dialer software, cloud contact center software, virtual phone numbers, and VoIP phone systems.

Pros

  • Ease of Use
  • Customer Support
  • Helpful
  • Easy Setup
  • Reliability
  • Call Recording