Sangoma Unified Communications Platform vs. Softphone.Pro
A side-by-side comparison based on G2 review data.
| Metric | Sangoma Unified Communications Platform | Softphone.Pro |
|---|---|---|
| Overall rating | 4.2 | 4.6 |
| Review count | 252 | 66 |
| Ease of use | 8.7 | 9.3 |
| Ease of setup | 8.4 | 9.3 |
| Quality of support | 8.9 | 8.6 |
| Meets requirements | 9.1 | 9.3 |
| NPS | 45.833333 | 78.461538 |
| Small Business | 50.6% | 83.1% |
| Mid-Market | 47.0% | 16.9% |
| Enterprise | 2.4% | 0.0% |
| Total page views | 357 | 162 |
| Total LLM citations | 1,197 | 475 |
Sangoma Unified Communications Platform
Sangoma’s Unified Communications (UC) platform is a fully integrated, in-house solution designed to empower businesses with essential communications tools — available in cloud, hybrid, or on-premises deployments. Built on over 40 years of engineering expertise, Sangoma delivers the control, flexibility, and reliability modern organizations need across industries like healthcare, retail, restaurants, education, hospitality, and manufacturing. At the heart of Sangoma’s UC offering is the Innovation Foundry, where continuous R&D drives the evolution of AI communications.
- Ease of Use
- Reliability
- Business Tools
- Communication
- Call Quality
- Customer Support
Softphone.Pro
VoIP phone app designed for those who handle hundreds calls a day: call center agents, sales pros and support teams. You can use Softphone.Pro with your existing VoIP provider, cloud PBX, Asterisk, FreePBX, Elastix, Issabel PBX and any other SIP server. Best for small and medium teams of 5-50 agents. Built-in Zoho, Hubspot, Pipedrive and Zendesk integrations. Instant click-to-call and screen pop-up integration with 3-rd party CRM and Helpdesk software. No developers needed! Real-time supervisor dashboard, online reporting, call and screen recording.
- Easy Integration
- Ease of Use
- Easy Setup
- Easy Implementation
- Intuitive
- User-Friendly