G2 Vendor Directory

Sangoma Unified Communications Platform vs. SalesCaptain

A side-by-side comparison based on G2 review data.

MetricSangoma Unified Communications Platform

by Sangoma

SalesCaptain

by SalesCaptain

Overall rating4.24.4
Review count252295
Ease of use8.79.2
Ease of setup8.49.3
Quality of support8.99.4
Meets requirements9.19.4
NPS45.83333371.525424
Small Business50.6%69.9%
Mid-Market47.0%29.8%
Enterprise2.4%0.3%
Total page views3575,570
Total LLM citations1,1971,778

Sangoma Unified Communications Platform

Sangoma’s Unified Communications (UC) platform is a fully integrated, in-house solution designed to empower businesses with essential communications tools — available in cloud, hybrid, or on-premises deployments. Built on over 40 years of engineering expertise, Sangoma delivers the control, flexibility, and reliability modern organizations need across industries like healthcare, retail, restaurants, education, hospitality, and manufacturing. At the heart of Sangoma’s UC offering is the Innovation Foundry, where continuous R&D drives the evolution of AI communications.

Pros

  • Ease of Use
  • Reliability
  • Business Tools
  • Communication
  • Call Quality
  • Customer Support

SalesCaptain

SalesCaptain is an all-in-one communication platform with a chat based AI agent builder, designed for modern businesses. It unifies phone calls, texting, webchat, and social media messaging into a single collaborative inbox. With SalesCaptain, you can easily create AI-powered phone and text agents to handle calls, answer queries, route leads, filter spam, and automate tasks — all without any technical expertise.

Pros

  • Automation
  • Communication
  • Ease of Use
  • Helpful
  • Communication Improvement
  • Time-saving