Sangoma Unified Communications Platform vs. KrispCall
A side-by-side comparison based on G2 review data.
| Metric | Sangoma Unified Communications Platform | KrispCall |
|---|---|---|
| Overall rating | 4.2 | 4.5 |
| Review count | 252 | 391 |
| Ease of use | 8.7 | 9.4 |
| Ease of setup | 8.4 | 9.4 |
| Quality of support | 8.9 | 9.2 |
| Meets requirements | 9.1 | 9.1 |
| NPS | 45.833333 | 73.316062 |
| Small Business | 50.6% | 80.0% |
| Mid-Market | 47.0% | 19.5% |
| Enterprise | 2.4% | 0.5% |
| Total page views | 357 | 3,376 |
| Total LLM citations | 1,197 | 8,386 |
Sangoma Unified Communications Platform
Sangoma’s Unified Communications (UC) platform is a fully integrated, in-house solution designed to empower businesses with essential communications tools — available in cloud, hybrid, or on-premises deployments. Built on over 40 years of engineering expertise, Sangoma delivers the control, flexibility, and reliability modern organizations need across industries like healthcare, retail, restaurants, education, hospitality, and manufacturing. At the heart of Sangoma’s UC offering is the Innovation Foundry, where continuous R&D drives the evolution of AI communications.
- Ease of Use
- Reliability
- Business Tools
- Communication
- Call Quality
- Customer Support
KrispCall
KrispCall is an AI-powered business phone and contact center platform for sales and support teams. Businesses can get local, mobile and toll-free numbers across 100+ countries, manage calls and messaging from one workspace, automate outbound calling, coach agents during live conversations, and sync customer interactions with their CRM. KrispCall combines a Unified Callbox, multi-level IVR, call recording, Power Dialer, Bulk SMS, live call monitoring and coaching, call analytics, and AI-powered transcription and summaries.
- Ease of Use
- Customer Support
- Helpful
- Reliability
- Call Quality
- Call Recording