G2 Vendor Directory

Sangoma Unified Communications Platform vs. iPlum

A side-by-side comparison based on G2 review data.

MetricSangoma Unified Communications Platform

by Sangoma

iPlum

by iplum

Overall rating4.24.3
Review count252201
Ease of use8.78.8
Ease of setup8.48.2
Quality of support8.98.6
Meets requirements9.19.3
NPS45.83333351.741294
Small Business50.6%96.9%
Mid-Market47.0%1.6%
Enterprise2.4%1.6%
Total page views3571,553
Total LLM citations1,1975,741

Sangoma Unified Communications Platform

Sangoma’s Unified Communications (UC) platform is a fully integrated, in-house solution designed to empower businesses with essential communications tools — available in cloud, hybrid, or on-premises deployments. Built on over 40 years of engineering expertise, Sangoma delivers the control, flexibility, and reliability modern organizations need across industries like healthcare, retail, restaurants, education, hospitality, and manufacturing. At the heart of Sangoma’s UC offering is the Innovation Foundry, where continuous R&D drives the evolution of AI communications.

Pros

  • Ease of Use
  • Reliability
  • Business Tools
  • Communication
  • Call Quality
  • Customer Support

iPlum

Trusted by over 50,000 businesses, iPlum is a secure communication platform built for professionals who need to stay compliant, mobile, and in control of their client interactions. With features like HIPAA-compliant texting, calling, voicemail, and admin controls— it gives healthcare providers, therapists, legal professionals, and financial teams the tools you need to communicate with confidence. With iPlum, you get more than a second phone line. All calls and messages are encrypted end-to-end, with built-in voicemail transcription, call recording, and secure data storage.

Pros

  • Ease of Use
  • HIPAA Compliance
  • Privacy
  • Easy Setup
  • Text Messaging
  • Features