Sangoma Unified Communications Platform vs. CloudTalk
A side-by-side comparison based on G2 review data.
| Metric | Sangoma Unified Communications Platform | CloudTalk |
|---|---|---|
| Overall rating | 4.2 | 4.4 |
| Review count | 252 | 1,943 |
| Ease of use | 8.7 | 9.2 |
| Ease of setup | 8.4 | 9.0 |
| Quality of support | 8.9 | 8.9 |
| Meets requirements | 9.1 | 8.9 |
| NPS | 45.833333 | 56.984713 |
| Small Business | 50.6% | 64.9% |
| Mid-Market | 47.0% | 31.3% |
| Enterprise | 2.4% | 3.9% |
| Total page views | 357 | 4,588 |
| Total LLM citations | 1,197 | 25,986 |
Sangoma Unified Communications Platform
Sangoma’s Unified Communications (UC) platform is a fully integrated, in-house solution designed to empower businesses with essential communications tools — available in cloud, hybrid, or on-premises deployments. Built on over 40 years of engineering expertise, Sangoma delivers the control, flexibility, and reliability modern organizations need across industries like healthcare, retail, restaurants, education, hospitality, and manufacturing. At the heart of Sangoma’s UC offering is the Innovation Foundry, where continuous R&D drives the evolution of AI communications.
- Ease of Use
- Reliability
- Business Tools
- Communication
- Call Quality
- Customer Support
CloudTalk
CloudTalk is the leading AI-powered business calling software for growing SMBs. CloudTalk helps more than 4,000 modern SMBs talk to more customers, close more deals, and resolve issues faster, without enterprise pricing or complexity. Over 30,000 sales and support professionals at SMBs across 160+ countries rely on CloudTalk to: Talk to 10x more people - Our AI Sales Dialer combines preview, power and parallel (up to 10 lines) dialing that filters out voicemails and dead lines automatically.
- Ease of Use
- Reliability
- Intuitive
- Helpful
- Calling Features
- Call Quality