Sangoma Unified Communications Platform vs. CallTower
A side-by-side comparison based on G2 review data.
| Metric | Sangoma Unified Communications Platform | CallTower |
|---|---|---|
| Overall rating | 4.2 | 4.3 |
| Review count | 252 | 388 |
| Ease of use | 8.7 | 8.9 |
| Ease of setup | 8.4 | 8.7 |
| Quality of support | 8.9 | 8.9 |
| Meets requirements | 9.1 | 9.2 |
| NPS | 45.833333 | 53.926702 |
| Small Business | 50.6% | 25.2% |
| Mid-Market | 47.0% | 63.3% |
| Enterprise | 2.4% | 11.5% |
| Total page views | 357 | 937 |
| Total LLM citations | 1,197 | 1,241 |
Sangoma Unified Communications Platform
Sangoma’s Unified Communications (UC) platform is a fully integrated, in-house solution designed to empower businesses with essential communications tools — available in cloud, hybrid, or on-premises deployments. Built on over 40 years of engineering expertise, Sangoma delivers the control, flexibility, and reliability modern organizations need across industries like healthcare, retail, restaurants, education, hospitality, and manufacturing. At the heart of Sangoma’s UC offering is the Innovation Foundry, where continuous R&D drives the evolution of AI communications.
- Ease of Use
- Reliability
- Business Tools
- Communication
- Call Quality
- Customer Support
CallTower
Since 2002, CallTower has been at the forefront of transforming global communication, emerging as a leader in enterprise-class cloud communication, collaboration, and CX solutions. We empower businesses with cutting-edge technologies like Microsoft® Teams Operator Connect, Webex by Cisco®, Zoom Phone, and AI-driven contact center solutions, including Webex Contact Center, Five9, and Genesys.
- Customer Support
- Helpful
- Reliability
- Ease of Use
- Customer Service
- Easy Setup