Sangoma Unified Communications Platform vs. Aircall
A side-by-side comparison based on G2 review data.
| Metric | Sangoma Unified Communications Platform | Aircall |
|---|---|---|
| Overall rating | 4.2 | 4.4 |
| Review count | 252 | 1,681 |
| Ease of use | 8.7 | 9.3 |
| Ease of setup | 8.4 | 9.1 |
| Quality of support | 8.9 | 8.8 |
| Meets requirements | 9.1 | 9.0 |
| NPS | 45.833333 | 66.788544 |
| Small Business | 50.6% | 55.0% |
| Mid-Market | 47.0% | 41.0% |
| Enterprise | 2.4% | 4.0% |
| Total page views | 357 | 5,460 |
| Total LLM citations | 1,197 | 31,209 |
Sangoma Unified Communications Platform
Sangoma’s Unified Communications (UC) platform is a fully integrated, in-house solution designed to empower businesses with essential communications tools — available in cloud, hybrid, or on-premises deployments. Built on over 40 years of engineering expertise, Sangoma delivers the control, flexibility, and reliability modern organizations need across industries like healthcare, retail, restaurants, education, hospitality, and manufacturing. At the heart of Sangoma’s UC offering is the Innovation Foundry, where continuous R&D drives the evolution of AI communications.
- Ease of Use
- Reliability
- Business Tools
- Communication
- Call Quality
- Customer Support
Aircall
Connect, Empower, and Grow with Aircall. We're not just a business phone system; we're an AI-powered platform for customer conversations. Aircall seamlessly integrates voice, SMS, WhatsApp, and social media channels into a single platform, with bi-directional syncing across 250+ essential business apps. Imagine your CRM and Helpdesk data flowing effortlessly into every customer interaction, empowering your team to deliver smarter, more personalized experiences. Trusted by over 22,000 businesses globally, Aircall's AI-powered platform supercharges sales and support.
- Ease of Use
- Easy Integration
- Features
- Reliability
- Call Recording
- Intuitive