Samsung Contact Center Pro vs. Close
A side-by-side comparison based on G2 review data.
| Metric | Samsung Contact Center Pro | Close |
|---|---|---|
| Overall rating | 4.3 | 4.7 |
| Review count | 17 | 2,124 |
| Ease of use | 9.0 | 9.4 |
| Ease of setup | 9.7 | 9.2 |
| Quality of support | 9.1 | 9.4 |
| Meets requirements | 9.0 | 9.2 |
| NPS | 41.176471 | 83.365019 |
| Small Business | 70.6% | 79.4% |
| Mid-Market | 17.6% | 19.9% |
| Enterprise | 11.8% | 0.7% |
| Total page views | 26 | 5,266 |
| Total LLM citations | 8 | 39,467 |
Samsung Contact Center Pro
Samsung has been dedicated to making a better world through diverse businesses that today span advanced technology, semiconductors, skyscraper and plant construction, petrochemicals, fashion, medicine, finance, hotels, and more.
- Customer Support
Close
Close is a sales CRM with built-in calling, SMS, email, automation, and AI, designed for founders, startups, agencies, and growing sales teams. The platform helps businesses manage leads, communicate with prospects, track opportunities, and automate follow-up from a single system. Close is commonly used by teams that want their CRM to support sales execution, not just store customer data. Users can call, email, text, manage pipelines, assign tasks, create workflows, run outreach sequences, and track sales activity directly inside the platform.
- Ease of Use
- Helpful
- Features
- Simple
- Intuitive
- Efficiency